cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

    • Zron@lemmy.world
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      6 days ago

      “If we don’t let you leave you might forget you were mad at us and keep giving us money”

  • Eezyville@sh.itjust.works
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    7 days ago

    MAGA hates Disney because of their current movies perceived “wokeness” so the big brained executives decided to piss of the Left as well by attacking the 1st Amendment and bowing down to the Right. Big brain move there.

    • The Quuuuuill@slrpnk.net
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      6 days ago

      the thing to understand is that for Disney it’s not always about the money. they control so much power over all media that they can inflict their world view on everyone through their propaganda streams. the performative wokeness that still sits within overall metanarratives about the value of the status quo? that’s for the dollar. cutting Jimmy Kimmel loose? that’s in alignment with their core values

  • Dionysus@leminal.space
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    7 days ago

    Cancel, buy some rum with the money you saved, and sail the high seas.

    • Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
    • Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
    • Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
    • Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

    Their phone number is on their page… (You don’t seriously accept phone numbers directly from social media do you? Check the source!) Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target

  • joan@lemmy.world
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    7 days ago

    Sad that all we can do to prevent literal fascism is unsubscribing from a streaming service

    • Telorand@reddthat.com
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      7 days ago

      Let’s not talk as if it’s all we can do; it’s one action amongst many. Besides, let’s not forget that these companies would 1000% be in favor of democracy if they thought it was profitable. They’re fascists, but if their ideals hurt their bottom line, they’ll change their tune, because they have shareholders to appease.

    • Bakkoda@sh.itjust.works
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      7 days ago

      Unintended consequence of capitalism: all the eggs in one basket makes for a much easier target lol

    • Ydna@lemmy.world
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      7 days ago

      Yeah, I don’t have a subscription, so I guess I’ll just shrug and upvote 🤷‍♂️

    • Litics@lemmynsfw.com
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      The most powerful force on earth is the consumer. Don’t mock or dismiss the power you have. Embrace it.

    • ApatheticCactus@lemmy.world
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      6 days ago

      Nah, cancellation resources are always minimal. Doesn’t make sense to pay for serious hardware to please people on their way out the door. Every service I’ve ever had to cancel has always been a maze and generally more annoying, slow, and cumbersome than the signup process.

      • DeathsEmbrace@lemmy.world
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        5 days ago

        Yeah well when the laws regarding this allow mass psychological manipulation for profits then it’s on the countries for enabling the greediest pieces of shits to do this.

        Edit:Antilaw suits everywhere but Mark Zuckerberg creating an entire algorithm dictating your view on Instagram and Facebook is completely fine using psychology to manipulate everyone.

  • philosloppy@lemmy.world
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    7 days ago

    it’s easy to do something in the heat of the moment when passions are running high (and your favorite show is in-between seasons) but let’s see where the boycott is in 6+ months after everything has cooled down and about 300 other new little fires from the current admin have come and gone from the headlines. That’s the true measure of these kinds of “low temp” protests.

    • pinball_wizard@lemmy.zip
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      6 days ago

      but let’s see where the boycott is in 6+ months after everything has cooled down

      It seems to me that once folks have discovered the joys of piracy, they rarely return to streaming.

      I wouldn’t know, because I wouldn’t download a car unless it was fully copyleft licensed.

        • pinball_wizard@lemmy.zip
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          DO you interact with normal people?

          Not when I don’t have to, of course.

          most of them don’t even have a computer anymore.

          Sure, but motivated people seem to always find a way. Thumb drives work perfectly on phones now.

          Seems to me that great streaming services is what stopped Piracy from becoming the default option a decade ago.

          Now that the streaming services are enshsittifying, I suspect it’s a race between user friendly piracy tools and and one or more actual non-shit streaming services emerging.

    • Ordinary_Person@lemmy.ca
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      7 days ago

      Even if they get back two thirds of the people who quit while the other third have discovered “other” ways to get their Disney content, that’s still a third of a loss of revenue. A small dent is better than no dent. And whether the website crashed because of all the people quitting or they intentionally crashed it to prevent people from quitting, that means its a significant amount of people, and a third of that is still significant to them.

    • AquaTofana@lemmy.world
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      I mean, I finally quit Hulu over this, and neither my husband or I had even watched Hulu in about a year at this point. I’d always kept the subscription going “just in case,”. I was the only one paying and neither of us has any qualms about letting it go.

      I can’t believe that we’re the only ones in this bracket of users.

  • inclementimmigrant@lemmy.world
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    7 days ago

    Remember to no only tell your friends but also keep the boycott going even if they bring back Kimmel’s show.

    Per Deadline:

    Still, according to another well-placed source, while some senior staff are expressing disappointment in how it all went down, “it is in no way widespread”.

    They have not learned a single lesson here, keep boycotting and I’ll be willing to help with anyone who’d like to get a docker based media server going so you can protest while still watching the content that the creative people stuck contractually at Disney are making.

  • Otter@lemmy.ca
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    7 days ago

    crashes

    Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?

    • acosmichippo@lemmy.world
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      7 days ago

      even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.

    • Wynnstan@lemmy.world
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      It’s amazing to think that people were fooled into thinking a greedy litagatious mega global corporate conglomerate like Disney was actually progressive in the first place instead of just following market trends for maximum shareholder profit.

    • Echo Dot@feddit.uk
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      Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.

    • nalinna@lemmy.world
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      They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

      Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.

      • MajinBlayze@lemmy.world
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        Could also be a decision to limit how much the service scales as more people use it. It’s not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is “people are unable to leave the platform”

    • tyler@programming.dev
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      Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.

    • Echo Dot@feddit.uk
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      No it’s definitely crashing. Definitely nothing happening here, they’re not worried, or panicking, or anything. Everything Is Fine I Wouldn’t Say There’s A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT’S FINE

  • SpazOut@lemmy.world
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    7 days ago

    Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well

    • eah@programming.dev
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      7 days ago

      I’m similarly skeptical it’s a genuine outage given how so much stuff nowadays is done with cloud computing which enables dynamic on-demand procurement of server resources. Or whatever the correct terminology is to describe that.

      • Noxy@pawb.social
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        7 days ago

        hardly a silver bullet tho. capacity shortages, running up against any of dozens of quotas, or even just shit application code can and will fuck over even the best designed autoscaled cloud shit

    • jaybone@lemmy.zip
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      Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.

  • JumpyWombat@lemmy.ml
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    I’m ready to bet that only a 0.something% of customers will actually cancel, there will be a barely visible bump in Disney’s KPI this month, and in a month half of them will subscribe again to watch the latest Avengers vs Star Wars: the Invasion of the Ducks.

      • JumpyWombat@lemmy.ml
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        It’s not about caring but about effectiveness. Even if I’m one of those suckers that “vote with his wallet”, I know that it’s naive to think that cancelling a subscription will move the needle for corporations like Disney.

        Consider also the collateral damages of a hypothetical successful anti-Disney campaign: layoffs, drop in the stock market with impacts on pension funds, projects cancelled with third parties (so more layoffs and drops in the stock market), …

        The right protest here (IMHO) is against Trump, MAGA, and especially who voted for them. That may be more effective and with less collateral damages than trying to bankrupt Disney by cancelling Disney+ from the couch.

        • oatscoop@midwest.social
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          6 days ago

          I have far fewer fucks to give about the “impact” of my boycotts than I have for my integrity.

          I refuse to give my money to fascists if it’s at all avoidable. I will inconvenience myself and pay more for alternatives, or forego things completely if I can’t make a compelling argument for having them.

          I have yet to hear such an argument for a streaming service.

        • Echo Dot@feddit.uk
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          7 days ago

          You think the global economy is going to collapse because Disney collapses? They make a lot of money as a corporation but that’s not important because they don’t pay any taxes.

          • JumpyWombat@lemmy.ml
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            You think the global economy is going to collapse because Disney collapses?

            No, I don’t, but Disney could easily be a 5% of a pension fund, and its price fluctuation can have a significant impact on common people.

            They make a lot of money as a corporation but that’s not important because they don’t pay any taxes.

            That’s actually ad advantage for investors such as your pension fund.

          • JumpyWombat@lemmy.ml
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            “You guys” who?

            I don’t want megacorps to fail. I want them to be ethical.

            • Valmond@lemmy.world
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              Lol good luck, it’s like saying I’d like Roquefort cheese to taste like pineapple.

              • JumpyWombat@lemmy.ml
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                Of course, but it’s a more realistic goal than shouting “let’s burn the megacorps” and it can be achieved through regulations.

                • Kami@lemmy.dbzer0.com
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                  You know what’s even more realistic? Reality, the one where megacorps are funding a new wave of nazifascism around the world, just so they won’t get regulated.

                  Wake the fuck up.

            • regedit@lemmy.zip
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              The only way to get any resemblance of that is through govt. regulation. Since that’s impossible with the current levels of wealth inequality and moral bankruptcy, them failing is for the best! That and the noggin removal of the highest earners.

              • JumpyWombat@lemmy.ml
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                them failing is for the best

                The issue with that is that half of the jobs are in those companies. To that half, you need to add all the small business in the supply chains, and don’t forget the pension funds and personal savings invested in their stocks and bonds.

                It doesn’t make much sense what you wish for.

                Besides that, sorry, but they won’t fail. Regulations are much more likely to happen.

            • GeeDubHayduke@lemmy.dbzer0.com
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              I want them to be ethical.

              I’m gonna tell you something you shoulda heard a long time ago:

              Wish in one hand, shit in the other, and see which one fills up first.

    • rustydrd@sh.itjust.works
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      Probably, but if it turns out on the higher end of that, say 0.8%, then that’s also not nothing, considering that it’s the result of firing one (1) dude.